Terms and Conditions
Last Updated: April 6, 2025
Welcome to bloomingla.com (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website and flower delivery services. By placing an order on our website, you agree to these Terms.
1. Company Information
Bloomingla.com is a flower delivery service based in California, USA. For any inquiries, you can contact us at:
2. Eligibility
Our services are available to users of all ages. Users from outside the USA may place orders, but deliveries are limited to our operating regions within the United States.
3. Orders
- Guest Checkout: You can place orders without creating an account.
- Advance Scheduling: You may schedule deliveries in advance.
- Availability: We accept orders every day, including weekends and holidays.
4. Payments
- We accept credit card payments processed securely via Stripe, our trusted payment provider.
- Payments are charged immediately upon order placement.
- By using our service, you agree to Stripe’s Terms of Service and Privacy Policy.
- We do not currently issue invoices, but a confirmation email will be sent upon successful payment.
5. Cancellations and Refunds
- Orders can be canceled within 1 hour of placement.
- Full or partial refunds may be issued depending on the timing and reason for cancellation or service issues.
- Refunds will be processed through Stripe and may take a few business days to appear in your account.
6. Delivery
- We deliver in Los Angeles and surrounding cities.
- Same-day delivery may be available, depending on the flowers selected.
- Delivery Timing: We aim to deliver at the scheduled time, but delays of 1–3 hours may occur due to traffic or weather.
- If the recipient is not available, we will call before delivery to arrange accordingly.
- Customers are responsible for providing accurate delivery addresses.
7. Products and Substitutions
- Flower availability may vary. If a selected item is not in stock, we will contact you to approve substitutions of equal or greater value.
- Custom bouquets are available upon request.
8. Liability
- We are not liable for delays caused by uncontrollable events (e.g., traffic, weather), but we commit to delivering as close to the selected time as possible.
- We take full responsibility for lost or damaged items during delivery.
9. Privacy
- We collect personal information necessary to process and deliver your order (e.g., name, contact information, delivery address).
- We do not share your data with third parties, except as required to fulfill your order.
- Payment data is handled securely by Stripe and is never stored on our servers.
10. User Accounts
We do not require or support user accounts. All services are offered through guest checkout.
11. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page, and we will notify users where appropriate.
If you have any questions or concerns about these Terms, please contact us at info@bloomingla.com.
+(1)434 844 1444
